FAQ?
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How can I contact customer support?
You can reach us at +91-9901251905 or email us at reachus@turboclocks.in.
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What are your customer service hours?
Our support team is available Monday to Saturday, 10 AM - 7 PM.
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How can I place an order?
You can place an order by selecting your desired product, adding it to the cart, and proceeding to checkout. Follow the on-screen instructions to complete the purchase.
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What payment methods do you accept?
We accept credit/debit cards, net banking, UPI, and wallets. Cash on delivery (COD) is also available for select locations.
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Is my payment information secure?
Yes, all transactions are encrypted and processed securely through a trusted payment gateway.
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How long does delivery take?
Standard delivery takes 3-7 business days, depending on your location. Express shipping is available for select pin codes.
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Do you offer international shipping?
Currently, we only ship within India. Stay tuned for updates on international shipping.
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How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS.
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Can I return or exchange a product?
Yes, we have a 7-day return/exchange policy. The product must be unused and in its original packaging.
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How do I initiate a return?
You can request a return through your account or contact our support team at turbo@gmail.com.
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When will I receive my refund?
Refunds are processed within 5-7 business days after the returned product is received and inspected.
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Are your clocks made of real wood?
Yes, our Luxe Round Wooden Clocks are made from high-quality wood with a premium finish.
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Do your clocks have a silent movement mechanism?
Yes, our clocks feature a silent sweep movement to ensure noise-free operation.
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Do you provide a warranty on your products?
Yes, all our products come with a 6-month warranty against manufacturing defects.