1. Shipping Locations
- We deliver across India and selected international locations.
- Delivery availability depends on the shipping address and courier service coverage.
2. Shipping Timeframes
- Orders are processed within 1-3 business days after payment confirmation.
- Estimated delivery time:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days (extra charges apply)
3. Shipping Charges
- Shipping costs vary based on location and product weight.
- Free shipping may apply to orders above a specified amount.
4. Tracking & Notifications
- Customers receive a tracking number via email/SMS once the order is shipped.
- Live tracking is available on our website or through the courier’s tracking portal.
5. Delayed Shipments
- Delays may occur due to weather, logistics issues, or unforeseen circumstances.
- If the order is not delivered within 10 days, contact our support team.
6. Damaged or Lost Shipments
- If a package arrives damaged, customers must report it within 24 hours with proof (photos).
- In case of lost shipments, we initiate an investigation with the courier partner.
7. International Shipping
- Customs duties and taxes for international shipments must be paid by the customer.
- Delivery time may vary based on customs clearance.
For Shipping-Related Inquiries
Contact us at reachus@turboclocks.in.